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Gas Safety Record Keeping for London Landlords: What the Law Requires

22 May 20278 min read
Gas Safety Record Keeping for London Landlords: What the Law Requires

London landlords have specific legal obligations around gas safety record keeping that go beyond simply having an annual inspection carried out. This guide explains precisely what must be recorded, how long records must be kept, and the consequences of non-compliance.

The Legal Framework: Gas Safety (Installation and Use) Regulations 1998

The Gas Safety (Installation and Use) Regulations 1998, as amended, impose specific obligations on landlords who let residential properties with gas appliances or gas pipework. Regulation 36 requires a landlord to ensure that a gas safety check is carried out on every gas appliance and flue in the property at least once every 12 months by a Gas Safe registered engineer. The check must be recorded on a gas safety record — commonly called a CP12, though this is not a formal regulatory term — and the record must be issued to the tenant.

The record must be given to existing tenants within 28 days of the inspection being completed. For new tenants, the record must be provided before they occupy the property or, where that is not possible, within 28 days of them taking occupation. Landlords must also retain a copy of each gas safety record for at least two years from the date of the check. This two-year retention requirement runs from the date of the inspection, not the date the record was issued to the tenant.

What the Gas Safety Record Must Contain

A valid gas safety record must include all of the following information to satisfy the Regulations. The name, address, and Gas Safe registration number of the engineer who carried out the check. The date on which the check was carried out. The address of the property inspected. A description of each appliance or flue that was checked. The results of the safety checks carried out on each appliance and flue, including the identification of any defects found. A declaration by the engineer that the checks have been carried out in accordance with the Regulations.

A record that omits any of these required elements is not a valid record for the purposes of Regulation 36, even if a genuine inspection was carried out. London landlords should check records issued by their Gas Safe engineer against this list and query any missing information before filing the record or issuing it to tenants.

Digital vs Paper Records

There is no requirement in the Regulations for gas safety records to be in any specific format, whether paper or digital. A PDF certificate issued by the Gas Safe engineer and stored in a property management platform satisfies the record-keeping requirement provided it contains all the required information. Providing a record to a tenant by email satisfies the requirement to issue the record, provided the email is retained as evidence of delivery.

Property managers operating across large London portfolios increasingly use digital property management systems to store and track gas safety records with automatic renewal reminders. Storing records in a searchable digital system also makes it straightforward to demonstrate compliance to a local authority HMO licensing officer, a court, or a solicitor in the event of a dispute. A landlord who stores certificates only in paper form in a filing cabinet risks being unable to locate historical records quickly when required.

New and Replacement Appliances

When a new gas appliance is installed or an existing appliance is replaced in a rental property, the installation engineer must complete a commissioning record demonstrating that the appliance has been installed correctly and is operating safely. This commissioning record is separate from the annual gas safety check record. For boilers, the relevant record is the Benchmark commissioning document, which records boiler settings, system pressure, expansion vessel details, and the results of flue gas analysis at commissioning. The Benchmark document forms part of the appliance installation paperwork that the landlord should retain alongside the annual gas safety records.

The annual gas safety check should be timed so that the 12-month period does not expire while the property is occupied without a current record. The Regulations allow a gas safety check to be carried out up to two months before the expiry of the previous certificate while retaining the original expiry date for the new record, effectively allowing landlords to maintain a consistent annual date without the certificate slipping later each year.

Consequences of Non-Compliance

Failure to comply with the gas safety record-keeping obligations is a criminal offence under the Gas Safety (Installation and Use) Regulations. The Health and Safety Executive has the power to prosecute landlords who fail to carry out annual gas safety checks or who fail to issue records to tenants. Fines on conviction can reach thousands of pounds per offence, and a prosecution record can affect the ability to obtain or renew HMO licences in London boroughs that take compliance history into account.

In civil proceedings, a landlord who cannot produce gas safety records may face greater difficulty defending a personal injury or property damage claim arising from a gas incident. Local authorities in London also use gas safety compliance records as part of their assessment of landlord fitness for HMO licensing. Prestige Engineers issue fully compliant gas safety records on the day of inspection, provide digital copies for landlord records, and operate an automatic renewal reminder service for London portfolio landlords managing multiple properties.