Boiler annual service contract — Newham
Boiler annual service contract in Newham
Gas Safe registered engineers providing boiler annual service contracts across Newham — Stratford, West Ham, Forest Gate, Plaistow. From £149/year. Annual boiler service, CP12 gas safety certificate and priority breakdown cover in one plan. Ideal for landlords and homeowners.

Why landlords in Newham choose our plan
Annual boiler service and CP12 — combined
Every landlord in Newham is legally required to arrange an annual gas safety inspection and issue a CP12 certificate to tenants within 28 days. Most landlords also book an annual boiler service separately to keep their boiler running efficiently and avoid unexpected breakdowns. Our annual contract combines both into one visit — one appointment, one engineer, one fixed annual cost.
The annual boiler service covers far more than a quick visual check. Our Gas Safe engineers clean the heat exchanger to restore efficiency, inspect the burner assembly and ignition electrodes, check gas pressure and flow rate, test the pressure relief valve, inspect the flue for blockages and verify that all safety controls operate correctly. A well-serviced boiler runs up to 10% more efficiently than a neglected one — which means lower gas bills and a longer appliance lifespan.
The CP12 gas safety inspection covers every gas appliance in the property — not just the boiler. The engineer checks the gas cooker, any gas fires, the flue condition, gas tightness, ventilation adequacy and safety device operation on each appliance. Any Immediately Dangerous (ID) or At Risk (AR) faults are documented and the certificate is issued digitally on the day.
For homeowners in Newham, the annual service contract provides peace of mind that your boiler will not fail in the middle of winter. Standard and Premium plan holders receive priority emergency callout — meaning if your boiler breaks down, our engineers attend within 4 hours and you pay no call-out charge. Premium plan holders also benefit from parts and labour cover for eligible repairs, removing the risk of large unexpected repair bills.
Annual servicing significantly extends boiler life. Boilers that are serviced every year typically last 15 or more years. Without annual servicing, the heat exchanger furs up, efficiency drops, safety devices can fail and the boiler is more likely to develop faults — often at the worst possible time. Our Newham annual contract ensures your boiler is checked before the winter heating season every year without you needing to remember to book.
Covered under the plan
What is included
- Annual boiler service by Gas Safe engineer
- Gas safety certificate (CP12) issued same day
- Flue condition and terminal check
- Gas tightness test on all appliances
- Burner pressure and combustion check
- Safety device operation test
- Priority emergency callout (Standard & Premium)
- No call-out charge (Standard & Premium)
- Parts and labour for covered repairs (Premium only)
Not covered
What is excluded
- Boiler replacement (repair only — see Premium plan)
- Pre-existing faults identified at first service
- Faults caused by incorrect installation or DIY work
- Damage due to frozen or blocked pipes
- Central heating system flushing or powerflush
- Radiator repairs or replacements
- Unvented cylinder servicing (separate service available)
Transparent pricing
Boiler annual contract plans
Basic
Service + CP12 only
£149/year
- Annual boiler service
- Gas safety certificate (CP12)
- Gas Safe registered engineer
- Written service report
- Digital CP12 issued same day
- Priority emergency callout
- Parts and labour cover
Standard
Service + CP12 + priority callout
£249/year
- Annual boiler service
- Gas safety certificate (CP12)
- Gas Safe registered engineer
- Priority emergency callout
- No call-out charge
- Written service report
- Digital CP12 issued same day
- Parts and labour cover
Premium
Full cover — service, CP12, callout + parts
£349/year
- Annual boiler service
- Gas safety certificate (CP12)
- Gas Safe registered engineer
- Priority emergency callout
- No call-out charge
- Parts and labour for covered repairs
- Written service report
- Digital CP12 issued same day
What you get
Everything included in your plan
Annual boiler service included
A full annual boiler service is carried out by a Gas Safe registered engineer — cleaning heat exchangers, checking combustion, inspecting seals and testing controls to keep your boiler running efficiently.
Gas safety certificate (CP12) included
Every plan includes the mandatory CP12 Gas Safety Record for landlords. The certificate is issued digitally on the day of the visit — no chasing paperwork.
Priority emergency callout
Standard and Premium plan holders jump the queue. If your boiler breaks down mid-winter, our engineers prioritise your callout — typically responding within 4 hours across London.
No call-out charge
Standard and Premium plan holders pay no call-out fee for emergency visits throughout the year. The labour charge for the visit is also covered under the Premium plan.
Gas Safe registered engineers
All engineers hold current Gas Safe registration, as required by law for any work on gas appliances. Check our registration at GasSafeRegister.co.uk.
All London boroughs covered
We operate across all 33 London boroughs and their surrounding areas — from Barnet to Bromley, Hackney to Hounslow. One plan, one point of contact, all of London.
Get covered today
One plan — annual service, CP12 and breakdown cover in Newham
Stop booking separately. Combine your annual boiler service and gas safety certificate into a single annual plan — with priority emergency callout included from the Standard tier. No surprises, one fixed annual cost.
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Common questions
Boiler annual contract Newham: frequently asked
What is the difference between a boiler service and a gas safety check?
A boiler service is a maintenance visit — the engineer cleans the heat exchanger, checks combustion efficiency, inspects seals and tests all controls. A gas safety check (CP12) is a legal inspection of all gas appliances in the property to confirm they are safe to use. The two are different procedures, but we combine both in a single visit on all our annual contract plans, saving you time and money.
Can I combine the CP12 and service visit into one appointment?
Yes — all our boiler annual contract plans in Newham combine the annual boiler service and the CP12 gas safety certificate in one visit. The engineer arrives once, carries out the service, inspects all gas appliances and issues the CP12 digitally the same day. This is particularly valuable for landlords in Newham who need both done annually.
What happens if my boiler breaks down during the contract year?
Standard and Premium plan holders receive priority emergency callout with no call-out charge. Our engineers aim to respond within 4 hours across London. Premium plan holders also have parts and labour covered for eligible repairs. If you are on the Basic plan, you can still call us for a repair — it will be charged at our standard rates.
Is there a call-out charge on the boiler annual contract?
Standard and Premium plan holders pay no call-out charge for emergency breakdown visits throughout the contract year in Newham. The Basic plan does not include emergency callout — it covers the annual service and CP12 only. For emergency repairs outside the plan, our standard call-out rates apply.
Areas in Newham we cover